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Frequently Asked Questions – Return to Llangollen Railway

Here are a list of frequently asked questions.  If you have any further questions please email info@llangollen-railway.co.uk

Frequently Asked Questions

Terms & Conditions – Return to Llangollen Railway

Updated Terms and Conditions

Terms and Conditions

The Line

Learn about the railway, the different stations, their history and explore the area from a unique viewpoint.

The line

Locomotives

Our impressive collection of trains and locomotives will transport you back in time to the days of steam travel.

Our locomotives

Llangollen Railway PLC – Press release 1st March 2021

Formal announcement:

It is with great regret the directors of Llangollen Railway PLC have had to take the reluctant step of inviting the bank to appoint a receiver.

The company’s accounts show pre-tax losses of £330,601 in 2018, £329,175 in 2019 and £258,804 in 2020 (pre-audit).  A number of significant engineering contract disputes, all of which arose in the years prior to the current board taking over in October 2020, have crystallised in the last few days.  The claims against the company are compelling and are in excess of £250,000 in total.  There is no prospect of meeting these liabilities, even over an extended period.

As a result the balance sheet is now insolvent to the extent of £350,000 approximately, adjusting for intangible assets also.  In such circumstances the company cannot legally continue to trade.

The directors would like to acknowledge the considerable support of the Welsh Government through two significant grants, and NatWest Bank which, together with furlough payments, have enabled the company to continue to meet its commitments over recent months until now.

The Trust’s balance sheet remains solvent and there is some cash in hand.  The Trust board will need to take steps to negotiate with the receiver to try to secure the line and preserve rolling stock and infrastructure to the extent possible.  It is intended to recommence operations in due course but this is dependent upon legal and regulatory approvals, including licencing, all of which will clearly take time.

The directors very much regret the impact this will have on our staff and employees, customers, suppliers, locomotive owners and their organisations, and anyone else with connections to the Railway.  It is hoped to rehire many of our staff and employees and that it will be possible to maintain connections with many longstanding friends.

Customers who have purchased tickets in advance, including driver experiences, deposits for weddings and gift vouchers, will either be refunded (the monies have been reserved) or will hopefully be able to travel at a future date.

Where shareholders have ongoing annual ticket entitlements, these will continue to be met through the Trust.

Anyone wishing to make a claim in the receivership should contact the Railway by e-mail at commercial@llangollen-railway.co.uk and details will be passed to the receiver.

Anyone wishing to contact the Trust, please do so at the above e-mail address also.

If you would like to continue to support Llangollen Railway Trust please donate here

The railway is located within an Area of Outstanding Natural Beauty (AONB) and this is evident as the train gently meanders through the Dee Valley. The views from our carriages are breathtaking and constantly changing from season to season, you will see the first spring lambs and the ever changing colours of the beautiful vista 

Come and visit Llangollen Railway and see how train travel used to be.

Plan your visit

Days out at Llangollen Railway

Experience rail travel as it used to be. Llangollen Railway is a great day out for all ages.

Berwyn station Llangollen Railway

The Line

Our Llangollen line takes you on a beautiful journey following the course of the River Dee through the idyllic Denbighshire countryside.

DOWT L Thomas at Platform

Our events

Throughout the year, the railway plays host to fantastic events for all the family; from meeting Thomas the Tank Engine, to Real Ale Experiences.

Afternoon tea 2

On-board Dining

Our beautiful restored carriages make the perfect setting for our afternoon tea experience, whilst absorbing the stunning surrounding area.

The Line

Our Llangollen line takes you on a beautiful journey following the course of the River Dee through the idyllic Denbighshire countryside.

Our events

Throughout the year, the railway plays host to fantastic events for all the family; from meeting Thomas the Tank Engine, to Real Ale Experiences.

On-board Dining

Our beautiful restored carriages make the perfect setting for our afternoon tea experience, whilst absorbing the stunning surrounding area.

Buy Tickets

BUY YOUR TICKETS ONLINE

Guarantee your places and redeem vouchers.

Weddings at Llangollen Railway

If you’re a train enthusiast or a couple looking for a wedding venue with character unlike any other, Llangollen Railway makes the perfect setting for your special day.

We can play host to your civil ceremony and your full wedding celebrations in our stunning suites. With unique photo opportunities to make memories that will last a life time.

Steve and Kim with loco and steam

Support Llangollen Railway

Volunteer

The running of the railway wouldn’t be possible without the support of our incredible volunteers. Find out more about how you too can get involved.

Shareholders

If volunteering isn’t for you, becoming a shareholder allows you to support the running of the railway in a more anonymous, completely financial way.

Membership

Joining as a member allows you to support the running of the Railway, whilst taking advantage of concessional travel as well as many other benefits.